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Metrology Support

Tutorials, Tips and more. Get all the information you need about metrology scanner.

The latest software, user manuals, quick start guides and more for all metrology products are on one page.

Learn what computers work well with different metrology scanners and how to set PC parameters.

Get support for your metrology products. Submit tickets, track responses, and find solutions to technical issues and common problems.

Recent articles

Software Download for OptimScan Q Series
For the OptimScan software applicable to OptimScan Q12 / Q9 / Q12 HD / Q9 HD...
Software Download for FreeScan Handheld Scanners
For the FreeScan software applicable to FreeScan Trio, FreeScan UE Pro2 ...
Software Download for FreeScan Omni Series
For the FreeScan software applicable to FreeScan Omni / Omni Lite, Latest V...
FreeScan Omni Log-Files
To retrieve the device log files, please refer to the instructions below: ...
Software Download for EXModel
Latest Version Version 8.0.123 Download Link Download Link 1 Downloa...
How to Reactivate Omni Lite License
Users may experience Omni Lite displaying incorrect license information for...