Support : Metrology Support

Metrology Support

Tutorials, Tips and more. Get all the information you need about metrology scanner.

The latest software, user manuals, quick start guides and more for all metrology products are on one page.

Learn what computers work well with different metrology scanners and how to set PC parameters.

Get support for your metrology products. Submit tickets, track responses, and find solutions to technical issues and common problems.

Recent articles

Software Download for SHINING3D Inspect 2026
Latest Version 2026 R1.1507 OS Recommend Windows 10/11 Pro (64-bit) ...
OptimScan Q series bandwidth requirement
Users of the OptimScan Q series may experience intermittent connection and ...
Software Download for EXModel
Latest Version Version 8.0.114 Download Link Download Link 1 Downloa...
Software Download for FreeScan Trak Pro2
The latest software for FreeScan Trak Pro2, Latest Version Version 2.2....
Software Download for OptimScan Q Series
For the OptimScan software applicable to OptimScan Q12/ Q9/ Q12 HD/ Q9 HD, ...
Configure FreeProbe2 Using the ProbeConfigurationTool in the FreeScan Trak Software (v3.0 or higher)
Contact SHINING 3D Metrology Support and provide the serial numbers of yo...