Support : Metrology Support

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Metrology Support

Tutorials, Tips and more. Get all the information you need about metrology scanner.

The latest software, user manuals, quick start guides and more for all metrology products are on one page.

Learn what computers work well with different metrology scanners and how to set PC parameters.

Get support for your metrology products. Submit tickets, track responses, and find solutions to technical issues and common problems.

Recent articles

Software Prompting "Insufficient Memory"
Users may experience FreeScan / EXScan / OptimScan software prompting &...
NVIDIA 50-Series GPU Compatibility Issues Solution
Users using NVIDIA 50-Series Graphic Cards may experience FreeScan/...
Software Download for FreeScan Omni
For the FreeScan Omni software applicable to FreeScan Omni / Omni Lite, Lat...
Software Download for OptimScan Q12 / Q9
For the OptimScan software applicable to OptimScan Q12 / Q9, Latest Versi...
FreeScan Omni: "Report template not detected, please go to PC to add and inspect again"
Issue Description When using the FreeScan Omni as a standalone device, use...
Software Download for FreeScan Trak Nova
The latest software for FreeScanTrak Nova, Latest Version 2.3.5.2 OS ...