Download and update FreeScan Combo software

This article has been prepared with the software version FreeScan_v2.0.1.2

In this article, we will guide you through the process of downloading and installing the latest version of FreeScan software for your FreeScan Combo scanner. FreeScan software is also compatible with UE scanners and comes with a user-friendly interface, easy software settings, and step-by-step scanning guidance to simplify your scanning process.

Installing Software

Step 1: Download the Software

Step 2: Open the Install File 

  • Right Click and run the install file as an Administrator


    Some windows with black background will appear and disappear this is perfectly normal.

Step 3: Select the desired language and click “OK”.

Step 4After “FreeScan UE XXXX” Installation Wizard pops up, click “Next”.


    The video from above will show you the next steps.

Step 5: On the License interface, click “I accept”.

Step 6: On the Privacy Policy interface, check “I have read and agree to the privacy policy”, and click “Next”. 

Step 7: After selecting the path for the installation, click “Install”. To change installation path, click “Browse” 


    We recommend installing our software without changing the original path "C:\Shining3d". If the disk C is full, we recommend to change only the Local Disk, example : "D:\Shining3d"

    Do not install our software under "C:\Program Files" or "C:\Program Files (x86)"!

Step 8: On the License interface, click “I accept”.

Step 9: Press "Finish"


    If you have the USB Dongle connected to the PC you can let the box with "Run FreeScan" checked and press Finish, if you do not have the USB connected the Software will try to open but it will give an error that the Sentinel Key is missing. In the Picture from below is the software starting up with the Dongle USB connected.

Updating Software

    If you are already using our software, Shining 3D will offer free updates for: better scanning experiences, new features and  resolving bugs. A window will appear, as you can see below, if a new update will be available but only if the computer that uses our software will have an internet connection. 

Step 1:  An reminder will pop up while using our software.

Step 2:  Click " Download Now"

  • The software will automatically download the installation package in the background. 
  • Do not close the software during the download.
  • When the download is completed, a window automatically pops up for users to decide whether the new version shall be installed immediately.

Step 3:  Click “Yes” to start installing the new updates.


For more information visit Page 9 from the User Manual 

If you have still questions, please contact us.

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