Q: When do I need to calibrate the scanner?
A: 1. When using for the first time or after 1-2 weeks of inactivity.
2. If the scanner has been severely shaken or vibrated, like during transport.
3. If accuracy is significantly reduced, causing frequent alignment errors or unrecognized markers.
4. If scanning data is incomplete or the quality has seriously deteriorated.
Q: What's the markers specification?
A: FreeScan Trak Pro2 supports 6mm reflective markers.
Q: Do I need to install additional software to use the Probe?
A: Yes, the FreeProbe function is based on PolyWorks or Geomagic Control X. Please install PolyWorks or Geomagic Control X before using the Probe.
If you have any questions about the software, you can contact technical support metrology_support@shining3d.com
Hope you enjoy SHINING 3D Products.