Users using the router provided with the scanner may experience connection instability or failure. This is caused by a software flaw in router's firmware version.
The Router:
Solution:
A manually firmware upgrade for your router can resolve this issue. Please follow the steps below.
Step 1 Power On Router and Connect to PC
Step 2 Log in Router's Admin
Step 3 Enter System > Upgrade > Local Upgrade
Step 4 Download and Upload Attached File
File Link: Router FW Upgrade File (4.8.1)
Step 5 Install the File
Step 6 Check FW Version after Installing
If you experience any issues with the download or need further assistance, please feel free to contact us at metrology_support@shining3d.com and we will get back to you as soon as possible.
Hope you enjoy SHINING 3D product！